Accommodation Booking Terms and Conditions

When you confirm your accommodation booking, you are accepting that these terms and conditions form the basis of any contract between R Keene & Sons and yourself.

Arrival and Departure
Check-in is available from 2.00pm. Check-out time is 10.00am.

100% payment is required at the time of booking.

Cancellation by You
Cancellations can be made up to 14 days before the date of arrival and will be issued with a 100% refund. Cancellations made less than 14 days before the arrival date will not be issued with any refund.

Cancellation by Us
In the unlikely event that we should need to cancel a booking, due to force majeure, a 100% refund will be given. No other compensation will be given.

Car Parking
Car parking is available outside the accommodation. Cars parked here are at owners’ risk.

The accommodation is located on a working farm adjacent to a microlight airstrip and venue barn with a late license. There may be an event or events taking place at the farm during your stay.

Damage and Breakages
You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We reserve the right to charge for breakages and any repair work.

Some of the data gathered during the course of a booking will be held by us. We may use this data in the future to contact you. If you would prefer us not to hold this information please let us know. The data will never be passed on to any third parties.

Please note that no meals, including breakfast are included with our accommodation.

You will be issued with a car for your room. Lost keys will be charged at £10.00.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.

Lost Property
Any lost property will be kept for two weeks and it will be the responsibility of the owner to collect any items.

Missing Items
We reserve the right to charge for missing accommodation items.

Pets are not permitted in the accommodation. We do allow guide dogs.

We reserve the right to change our prices at any time. This does not affect bookings already made.

Smoking is not permitted in the accommodation. We reserve the right to ask any offending guests to leave immediately and to pay for any professional cleaning we incur. No refunds will be given.

We reserve the right to ask guests to leave where their behaviour is deemed unacceptable. No refunds will be given.

All published rates are inclusive of VAT at the current rate. Our VAT number is R Keene & Sons – GB 275 1556 47.

Please note that WiFi is not available at the accommodation.

We reserve the right to amend these terms and conditions at any time.